for businesses with a Google Business Profile

A simpler way to reply to reviews.

Repli organises Google reviews and prepares replies in your location's voice. You review, edit and approve each one.

what you could lose

Reviews influence who customers choose. Your replies do too.

On your Google profile, customers see both your rating and how you handle feedback. Silence or a generic reply can put them off before they enquire or book.

42%: of respondents are unlikely to use a business that never replies to reviews.
50%: of respondents are unlikely to choose a business with generic replies.

BrightLocal 2026 · 1,002 US adults · stated business choices

A chance to change a review

A helpful reply and resolving the issue may encourage a customer to update their review. Without a response, you miss a chance to reconnect.

Visibility on Google Maps

More reviews and positive ratings can help local ranking. Google has not confirmed that replies alone improve your position.

Sources and study details

Stated intentions, not measured lost sales. These findings are not from the Polish market.

response workspace

Repli drafts your replies. You decide what to publish.

Get suggestions tailored to each review and your business's voice. Check the draft, make changes and approve your reply — without writing from scratch.

New and unanswered reviews in one queue

Reply suggestions tailored to each review

Your chosen tone and additional context about the situation

Review, edit and copy your reply for publishing

how it works

From your Google profile to an approved response.

We automatically fetch reviews and prepare draft replies. You review and approve each reply.

Send your Google Business Profile link so we can fetch your reviews.

We prepare the queue and draft replies in your location's voice.

You review, edit and approve each reply.

let’s meet

See Repli in action

Choose a meeting time. We will show you the workspace and discuss your location’s reviews.

See how replies are prepared in your business’s voice.
Walk through editing and approving replies.
Discuss how you handle your reviews today.

Jakub Misko

Your contact at Repli

Duration: 30 minutes
Location: Online meeting
When: Choose in the calendar

Choose a convenient time in the calendar.

let’s talk

Want replies like these for your location?

Send your Google Business Profile link. We will prepare a demo using your location’s reviews and send it to your email address.

Or send an enquiry and we will send you a demo.